Frequently asked questions on issues with:
Check the connection to your Internet service
provider
Try these steps as appropriate:
- Establish the connection to your Internet service provider
(ISP) before attempting to view or download messages.
- If you use a modem, check your connection settings. To
check your settings:
- If you are using Windows 98, on the desktop,
double-click My Computer, double-click Dial-up
Networking, and then double-click the icon
that represents your ISP.
- If you are using Windows 2000 or Windows Millennium
Edition, click Start, point to Settings,
and then click Network and Dial-up Connections or Dial-up
Networking.
- If you are using Windows XP, click Start,
click Control Panel, click Network
and Internet Connections, click Internet
Options, and then click the Connections tab.
If you use a local area network (LAN) or proxy server connections,
contact your network administrator.
- For help with your dial-up networking connection, see
the dial-up networking (or dial-up connection) section
of Windows Help.
- If you suspect that there is something wrong with your
modem, see information on modems in Windows Help.
|