Remote Support
The RemoteNet Program
Frequently asked questions on issues with:

E-Mail and SPAM:

I can connect to my ISP, but I can't send or receive e-mail. Why?
When I start Internet Explorer, it does not connect to my Internet service provider (ISP). Why?


If what should I do when my monitors flickers and does not display well?


How do I install a local printer?
How do I remove old print drivers from my system?
How do I install a Windows XP printer driver?

USB devices:

How do I connecting a USB device to my computer?
Is the USB device listed in Device Manager?

Wireless Networking:

How do I set up a wireless network?

Remote Desktop:

What is the simplest way to connect to a PC remotely?


4 Steps to Safer Browsing with Internet Explorer
Safer E-mail and attachments with Outlook Express
Troubleshooting Pop-Up Blocker

For further details and additional Support please call Direct IT @ 781-890-4400 and ask to speak to an account representative.

Free On-line Training

"Direct IT Brought me a proposal that was easy to understand and completely addressed our needs. More importantly, their sales and team of engineers strategically planned our move to coincide with the computer upgardes and handled the entire process with finesse, resulting in very little time."

Karen Kelley
Broker's Title
Bedford, NH


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