Remote Support
The RemoteNet Program
Clients' Testimonials

"The staff at Direct IT, once again came through for MILCB and we certainly appreciate your service and professionalism regarding our transition."

Maurice A. Williams (Tony)
Multi-Cultural ILC of Boston, Inc.
Dorchester, MA

"I wanted to express our gratitude and appreciation for the great service you and your firm have provided. As an independent insurance agency that has been on the Applied Systems management system for almost twenty years, we have never had more prompt, courteous and expert responses when problems arise, then with Direct IT. Your remote service has been a real blessing. Any insurance agency, regardless of their size would benefit greatly from hiring Direct IT. We look forward to a long an mutually beneficial relationship."

Robert F. Keras, President
Thomas F. Keefe Insurance Agency, Inc.
Franklin, MA

"As a 10 attorney law firm Direct IT consistently provides excellent service and has done so from the outset of our business relationship. Direct IT meets all of our computer related needs and understands our priorities. We could not be happier with them."

Evan M. Kushner
Kushner & Marano, P.C.

"We have been a RemoteNet customer with Direct iT for a little over one year. In that time, we have seen our network and work-station efficiency increase, and problems we used to have decrease. The monitoring of our network by Direct iT has prevented problems that would have otherwise caused loss of work time prior to our working with them.

I would recommend the RemoteNet services provided by Direct iT without reservation."

Stefan M. Nathanson
Barr & Cole Attorneys at Law

"Direct IT brought me a proposal that was easy to understand and completely addressed our needs. More importantly, their sales and team of engineers strategically planned our move to coincide with the computer upgardes and handled the entire process with finesse, resulting in very little time."

Karen Kelley
Broker's Title
Bedford, NH

"Another great feature about the RemoteNet is its response time. One call to Direct IT and I get someone on the phone and into my network within minutes; with 45 users on my network this feature is critical. I strongly recommend the RemoteNet program."

Christopher J. Carchidi
Director of Marketing
ACE Surgical Supply CO

"I am writing this note to let you know just how much I appreciate your company and the vast extent of knowledge and experience you and your engineers bring to my company.  As the sole member of the Information Technology department here at Health Care of Southeastern Massachusetts, Inc., I have relied on you, Carlos and ultimately DirectIT for the past 10 years for my backup as well as your expertise in network configuration and maintenance.  Health Care has over 20 physical locations across southeastern Massachusetts, from Hull to Cape Cod, Martha’s Vineyard and Nantucket.  Your highly trained engineers respond quickly to my needs and have a thorough understanding of my complex and wide-spread network.

I look forward to another 10 years of technology partnership!"

Ellen Rosenbaum, CIO
Health Care of Southeastern Massachusetts, Inc.

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