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Frequently asked questions on issues with:

To install a Windows XP printer driver

  1. In the Printers and Faxes folder, double-click Add Printer to start the Add Printer Wizard. Follow the instructions to complete the wizard, and use one of the following options to install a Windows XP driver:
      • If your printer is Plug and Play, select the Automatically detect and install my Plug and Play printer check box at the beginning of the wizard.
      • If your printer is not Plug and Play, select your manufacturer and printer from the lists in the wizard, and do not click Have Disk. This will cause your printer to be installed with one of the Windows XP printer drivers.

If your printer is not listed in the Add Printer Wizard, check whether it is on the Windows Hardware Compatibility List (HCL) for Windows XP.

If your printer is not listed, Microsoft cannot guarantee that it will work with Windows XP. However, you might be able to obtain an updated driver from the manufacturer of your printer that is compatible with Windows XP. Contact the manufacturer, or visit the manufacturer's Web site, for more information about updated drivers.


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